See who Sanibel Captiva Beach Resorts, LLC has hired for this role
Save job
Welcome back
Sign in to save Guest Services Specialist at Sanibel Captiva Beach Resorts, LLC.
Report this job
Accommodate Sanibel Captiva Beach Resorts hotel and resort patrons by registering & assigning rooms & day passes to arriving guests, issuing room keys, transmitting & receiving messages, keeping records of occupied rooms & guests' accounts, and presenting statements to & collecting payments from departing guests.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: In person
Requirements Greet, register, and assign rooms to guests of the resort
Verify customers' credit, and establish how the customer will pay for their accommodation
Keep records of room availability and guests' accounts, manually or using computers
Compute bills, collect payments, and make changes for guests
Perform simple bookkeeping activities, such as, balancing cash accounts
Issue room keys and escort instructions to bellman
Review accounts and charges with guests during the check-out process
Post charges, e.g. for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
Transmit and receive messages using telephone system.
Contact housekeeping or maintenance staff when guests report problems
Make and confirm reservations (if needed)
Answer inquiries pertaining to hotel services, registration of guests, as well as local shopping, dining, entertainment and travel directions
Record guest comments or complaints, referring customers to managers as necessary
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Arrange tours, taxis or restaurant reservations for guests
Date-stamp, sort, and rack incoming mail and messages
Address: 569 Waelchi Ports, South Blainebury, LA 11589
Phone: +9958996486049
Job: Sales Manager
Hobby: Web surfing, Scuba diving, Mountaineering, Writing, Sailing, Dance, Blacksmithing
Introduction: My name is Prof. Nancy Dach, I am a lively, joyous, courageous, lovely, tender, charming, open person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.