2.8
(87)
•
3.5
(4)
2.8
(87)
•
3.5
(4)
Permanently closed
Chinese restaurant
Delivery Restaurant
Phone
(302) 322-9150
Hours
SuSunday: Permanently closed
MoMonday: Permanently closed
TuTuesday: Permanently closed
WeWednesday: Permanently closed
ThThursday: Permanently closed
FrFriday: Permanently closed
SaSaturday: Permanently closed
Shopping Center, 1A Penn Mart, New Castle, DE 19720, USA
Thursday: Permanently closed
SuMoTuWeThFrSaShow times
SuSunday: Permanently closed
MoMonday: Permanently closed
TuTuesday: Permanently closed
WeWednesday: Permanently closed
ThThursday: Permanently closed
FrFriday: Permanently closed
SaSaturday: Permanently closed
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(302) 322-9150
About
Hong Kong Chinese Kitchen is a popular restaurant known for its authentic and flavorful Chinese cuisine. The restaurant offers a wide variety of dishes, including traditional favorites like dim sum, Peking duck, and various noodle and rice dishes. The ambiance is described as warm and inviting, making it a great place to enjoy a meal with friends or family. With its extensive menu and attentive service, Hong Kong Chinese Kitchen provides guests with an enjoyable dining experience that showcases the rich culinary traditions of China.
Why you should go
- Experience a variety of Chinese dishes including General Tso's chicken
- Convenient option for Chinese takeout in the area
- Affordable prices for family dinners
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Menu and popular items
Highlighted reviews
Slide 1 of 3
Food hot but not good, ordered 2 orders of general tso combos, 4 wings with fries, chicken and broccoli and shrimp with broccoli. Shrimp smelled fishy when I opened package, broccoli not cooked enough, fries hard and tasted freezer burnt, fried chicken over cooked, egg rolls over cooked and hard...only one person in store cooking, not very busy...
I ordered general tsaos chicken and moo shu chicken from here. The general tsaos chicken was great. The moo shu chicken smelled so bad and sour that I threw the entire dish in the trash, I was afraid to eat it. I was disappointed, and hungry.
they need to get off the phone and pay attention to orders! didn't get my spring rolls. only got my included soup after asking for it twice. foods good. but service is awful and forgetful
Food hot but not good, ordered 2 orders of general tso combos, 4 wings with fries, chicken and broccoli and shrimp with broccoli. Shrimp smelled fishy when I opened package, broccoli not cooked enough, fries hard and tasted freezer burnt, fried chicken over cooked, egg rolls over cooked and hard...only one person in store cooking, not very busy...
I ordered general tsaos chicken and moo shu chicken from here. The general tsaos chicken was great. The moo shu chicken smelled so bad and sour that I threw the entire dish in the trash, I was afraid to eat it. I was disappointed, and hungry.
they need to get off the phone and pay attention to orders! didn't get my spring rolls. only got my included soup after asking for it twice. foods good. but service is awful and forgetful
We gathered reviews from Google and Tripadvisor, and summarized helpful tips as well as commonly mentioned things others might find useful.
- Check your order thoroughly upon delivery to ensure all items are included
- Consider dining in instead of opting for delivery if possible to avoid potential mishaps
- If ordering over the phone, be patient with staff who may have communication challenges
Reviews
Hong Kong Chinese Kitchen has received mixed reviews from customers, with some praising dishes like General Tso's chicken while others were disappointed by the quality and service. Complaints range from food being inconsistent and arriving cold to orders missing items or containing foreign objects like plastic. Despite some positive mentions of good food, overall experiences seem to be marred by issues such as poor customer service, uncooked or overcooked dishes, and lack of attention to detail.
Review score
2.8
out of 5
87 reviews
From Google
Review score
3.5
out of 5
Few reviews
4 reviews
From Tripadvisor5 stars
28
4 stars
11
3 stars
4
2 stars
7
1 star
37
Permanently closed
Food hot but not good, ordered 2 orders of general tso combos, 4 wings with fries, chicken and broccoli and shrimp with broccoli. Shrimp smelled fishy when I opened package, broccoli not cooked enough, fries hard and tasted freezer burnt, fried chicken over cooked, egg rolls over cooked and hard...only one person in store cooking, not very busy...
I ordered general tsaos chicken and moo shu chicken from here. The general tsaos chicken was great. The moo shu chicken smelled so bad and sour that I threw the entire dish in the trash, I was afraid to eat it. I was disappointed, and hungry.
they need to get off the phone and pay attention to orders! didn't get my spring rolls. only got my included soup after asking for it twice. foods good. but service is awful and forgetful
1 star is being way too nice!! 1st time getting food from here since our normal place isn’t opened on Sunday & I am very disappointed. Spent $50 for a family dinner & all the food was tasteless & super dry!!! Ordered plain lo mein & there was no sauce in it. It was so dry the noodles were sticky & just tasted like noodles no flavor. Boneless spare ribs were burnt & no sauce in them. They were super dry & tasted like burnt meat. The pork fried rice had no pork in it but like 2 specs of Crumbled meat & had nothing but A bunch of unchopped big chunks of onions. My husbands pork fried rice had 2 pieces of plastic in it that he bit into. After a couple of bites everyone threw their food out! I will say the best part of dinner was the bottle of Pepsi that came with the order. NEEDLESS TO SAY WE WILL NOT BE GOING BACK THERE EVER!
Will not be ordering from here again. Customer service ordering on the phone was awful. The man I spoke to had such an attitude, and sounded so bothered by my call that he clearly must not want customers. I almost hung up without ordering... almost. But it was almost lunch time at work and I wanted Chinese delivered. They're the closest around. I ordered the chicken w/broccoli lunch special and a shrimp roll and requested hot mustard sauce (which was not in the bag when it arrived). The delivery driver pulled up outside of my building and HONKED! Seriously, honked, as if it was my responsibility to come out and meet him at the car to pick up my delivery order! I waited patiently until he came inside (after spitting a big hocker on the sidewalk right outside the door to my building). The food was average (for strip mall Chinese food) but their customer service attitude is horrendous.
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